Your counter staff and line personnel proved to be efficient, professional and super helpful. Courtney at the front desk took time to listen, carefully write down, and follow through on every request we made. We took on fuel, requested lav service, potable water, and had catering coming from an obscure source. The folks at Atlantic East handled it all and we actually left 10 min early.
I wish you all could train the people at my home FBO!
Lucas, Heather, Kirstie and I'm sorry I can't come up with all your names in this hotel room tonight for this note. Every single line person I interact with specifically is professional, safe, and personable while doing a difficult and potentially dangerous job.
Without you all, this would not happen in a way that makes it look like I know what I'm doing when I'm flying our Cheyenne and even when I'm flying my own Twin Comanche on the other side of the field. Your professionalism and friendship is appreciated.
Frank - Cheyenne Pilot