Friendly Mountain West Staff. Everyone was there to help me, a small airplane guy. Felt fees, while more than I want to pay were fair for a full service FBO. Facility was clean.
MTJ Atlantic is fantastic! We had a problem—spilled fuel on the ramp-again! The line service staff were as helpful as possible. (We will not completely fill the wing tanks again until this problem is solved.) This has only happened at MTJ, so we are sure it’s due to the reduced atmospheric pressure being lower.
We now have enough information to guide the mechanics on the problem.
Please pass my admiration and thanks to your special line crew.
William Fox
Captain
Check Airman
The entire staff was very helpful and friendly and attentive to everything we needed. Special shout out to Katy for making sure we got good hotels and a good rental car.
The passenger we brought in did not have transportation show. Kamie at the front desk acted quickly and called a limo service that showed within minutes. A huge help for us. Thank you!
Dear Team,
I would like to express my appreciation for the excellent services provided by ATLANTIC FBO. The support was efficient, professional, and delivered with outstanding customer service throughout the entire operation.
Thank you for the attention and high-quality assistance.
Kind regards,
Athos
The customer service is excellent. They anticipate passenger needs, service the aircraft in a very timely manner and are on the ready to assist with luggage and moving cars.
The communication is what gets the highest score. Whether it’s email, radio or phone, their experience shows!
Thank you!