We had an airplane about ready to go and passengers almost to board and the plane went aog, so we had to expeditiously change all of the catering, luggage, laundry, passenger bags, fuel, water, ice, etc all ready on a different plane. The ground crew was absolutely incredible in helping us do all of it very efficiently and they were so helpful. Thanks so much!
Great example of what a successful FBO should be. Ramp personnel were ready and in place to park us. They assisted our passengers with their bags, their rental car was brought plane side and loaded. The CSRs were helpful with our fuel order and offered suggestions for dinner. Our fuel order was filled promptly and lav service was completed quickly.
I know that the front desk is going to read this... but i say it when i mean it... hands down the friendliuest front deskv I've been to in awhile. The only reason I am filling this out is because they deserve the best shout out they can get!