Alison at the front desk is very pleasant all the time. I appreciate her ability to handle many things simultaneously and still maintain a smile and great attitude.
Outstanding Service – Atlantic Aviation San Jose (KSJC)
I would like to express my sincere appreciation to the entire Atlantic Aviation team in San Jose, especially Alex, Daniel, Joey, Nylan, Chris, and Madeline.
From the moment we arrived, everyone went above and beyond to assist us. Whether at the front desk, in customer service, or out on the ramp, the professionalism, dedication, and willingness to help have been truly exceptional.
The support we received with our aircraft, N37KJ (November Three Seven Kilo Juliet), was absolutely outstanding. During our stay, we faced several challenges, and your team consistently stepped up to make things easier. No matter what we needed, someone was always willing to help with a positive attitude and a genuine commitment to getting things done.
As a professional pilot who travels extensively and visits FBOs across the country, I can confidently say that it’s people like you who make the difference between ordinary service and an extraordinary experience.
What impressed me most was not just the assistance itself, but the teamwork, kindness, and personal attention we received every single day. You made us feel welcome, supported, and truly valued.
Atlantic Aviation should be extremely proud of this team. Each of you represents the company at the highest level, and your efforts certainly have not gone unnoticed.
Thank you all for your incredible support and hospitality. I am genuinely grateful to every one of you. You have earned my respect, appreciation, and loyalty.
Captain Alejandro J. Marin
Chief Pilot – Aircharters Worldwide
The overall professionalism of the staff and their attention to detail. They had the crew car standing by along with my other requests. I was able to meet Ali the General Manager and he made me feel right at home. He provided me with food recommendations and things to do here in San Jose. Thanks Ali!
Well, as usual….Atlantic Aviation reigns top choice of FBO choices for my company and I. Thank you, Alison & Andre for you warm hospitality and welcoming! You guys are great!
I always feel welcomed and heard by the staff. Especially Rita, Alison, Andre, Chris. They know me by name and have what I need ready, usually without any prompting.
The CSR that handled our flight was extremely thorough and detail oriented. She made sure our passengers were met at the gate and escorted to the aircraft. She also made sure items that the passengers left on an previous trip were returned to them.