As usual ramp personnel was in place waiting to safely guide us in to park. They advised us that s our catering was there and on the way out. The fueler arrived and promptly filled our order. The CSRs took excellent care of our passengers while they waited.
We came in expecting to have a quick turn with two passengers. However, that trip canceled. As a result, we had to remain overnight. The CSR, Lizzy, was extremely helpful, courteous, kind, and professional. She made sure that our experience was delightful and helpful with making arrangements for hotels and transportation.
Services requested for the next day, was also completed in a timely fashion, and Lizzy helped us with that as well. The line Staff did an excellent job of pulling the Airplane into position for our departure and went off without a hitch.
It was my first officers’s first time into Aspen, and the FBO was well represented.