Simply outstanding! They were ready for us to do a QT until lightning closed the ramp. They made us comfortable and as soon as the ramp opened they were hooking up the fuel truck. I could not have been more pleased in spite of the weather interruption to my schedule.
Dear Mr Rowe,
I visited your FBO today. I know that Atlantic Aviation is THE premier FBO chain in all of America. However, today I was very surprised again by the facilities offered by your FBO.
Thank you to Tranice & Raechel for being accomodating to my numerous queries that went beyond the typical.
These two ladies, really went out of the beaten path and responded to my questions about laundry service & shower facilities. With authentic expression and desire to assist, these ladies answered.
Such beautiful & warm staff. And thanks to you, Mr Rowe, for any role you played in selecting these two CSRs from the pool of applicants.
Thank you, Tranice & Rachel!
Customer service reps and line staff are very friendly and professional.
The only Issue I would raise is that closing at 10 PM is a bit early when the competition is open 24 hours a day……
We made it work for us this time. Thanks.
Fast, Friendly service, especially from Ben at tye desk! Thankful for the attentitive gentlemen on the ramp and the spacious, stocked, and clean pilot lounge. Keep it up!
Tranice, Howard and Jenie are super accomodating and willing to help! Shoutout to howard for excellent line service!! They are very positive and welcoming. I will continue to choose atalntic at fxe because nowhere else compares!
Good morning,
I would like to take a moment to recognize the outstanding support provided by Howard from the line service team and Jenny at the front desk. Their professionalism, attention to detail, and consistently positive attitude have made a meaningful difference in our flight operations.
Howard has demonstrated exceptional care on the ramp, ensuring our aircraft is handled safely, efficiently, and always with a high level of situational awareness. His proactive communication and willingness to assist have been invaluable.
Jenny has been equally impressive, providing clear, timely, and friendly assistance with every request. Her coordination, follow‑through, and customer‑focused approach have helped our operations run smoothly and without interruption.
Their teamwork and dedication reflect the high standards of Atlantic FBO, and we truly appreciate the excellent service they continue to provide.
Thank you,
Eduardo
Howard is an exceptional person at FXE. He is always a huge help for me when i fly, he knows what he is doing and does is extreamly well and efficient. His work rate is extreamly high and always has a great attitude and phenomenal personality, always a pleasure working with him. Defently recomendo atlantic at FXE