Mike at Atlantic Aviation in Lanai was outstanding! It was an especially busy week, but Mike took exceptional care of us from start to finish. He was incredibly responsive, professional, and attentive, making sure we had everything we needed despite the high volume of activity.
When we encountered a mechanical issue, Mike went above and beyond to help us navigate the situation. He was attentive, proactive, and always willing to assist, making a potentially stressful situation much easier to manage.
Mike is a tremendous asset to Atlantic Aviation and a true pleasure to work with. His professionalism, communication, and commitment to customer service really stood out. We sincerely appreciate everything he did for us and look forward to working with him again. Atlantic Aviation is fortunate to have someone like Mike on its team!
The Gentleman who was helping us was extremely helpful. Our flight was late from Maui and we were in a hurry to get the plane set up. He was waiting for us when we got off our commuter flight. He met us plsneside and drove us directly to our aircraft. Once we got there he was extremely attentive to our needs as well.
Mike is a great guy, very helpful with all our questions and queries leading up to the flight and also very approachable once we arrived. Nothing seemed too difficult or not achievable, all services were completed within a timely manner.
The service was exceptional. Manager Mike knows the island well, and operates like a handler rather than just an FBO. He helped us with taxi service, ferry schedule and logistics, as well as meeting us and taking care of all the normal services such as lav, water and fuel. I highly recommend this FBO.
The Manager Mike is extremely accommodating and was able to was able to fulfill all our requirements upon arrival and departure. As the only worker, he did an amazing job. He should be recognized by upper management.
When we landed at LNY and went over to Atlantic Aviation the first time on July 1, 2026 Mike was the first person we saw and he was immensely attentive to the passengers as they deplaned. After they left, he was fully prepared with Adam and they anticipated every need we could ask for (but didn't have to because he was so on top of it). The thing that stood out to me and my crew the most was how warm, welcoming and hospitable as well as just the most incredible attitude and personality! We as a crew then came back to LNY on July 11 and on the flight over, my crew and I could not stop talking about how excited we were to see Mike again!!! As we opened the main cabin door, there he was with a huge welcoming smile and even gave us crew memebers gifts of Atlantic Aviation drink koozies and special "America 250" coin from Atlantic as well. I hope whoever reads this genuinely praises Mike for being the best in the buisness. We go to so many Atlantic aviation locations worldwide and not one person at any of the other locations is as memorable and attentive to detail as Mike.
Great experience. Mike and Adam were always very, very helpful and friendly. It would be very nice to have a facility where we could stay while waiting for our passengers. Somewhere to relax and refresh.
I am a FA. When I get to come into LNY Mike is welcoming and ready to help us with whatever we need. He’s hard working, attentive and fast at getting things done. My crew and myself always appreciates Mike!
Other than that the airport and tarmac area is very well maintained!
Grateful I get to fly into places like LNY
Service here was 11/10. Thank you so much for taking great care of us and going out of your way to make our trip more enjoyable. Atlantic should duplicate your customer service and dedication to all bases.