Zac and Chris were very friendly, had great atitude and did a great job. I got inside just for some ajustments on my recently purchased bike and I end up happily spending $100
The service is most excellent! Hydraulic brakes were recommended for my bike as the mechanical ones were taking a lot of adjusting the more I rode. They ordered and installed the brakes and I am safer and well pleased. I highly recommend the service department. And of course their new bike selections cover a broad spectrum of needs.
Very responsive from the moment I walked in! Was able to troubleshoot and fix problem within the hour! Thanks! Very reasonable service prices and helped me pick out equipment while making sure I wasn't paying for what I didn't need!
I feel very appreciated as a customer when I come in the store. No problem I come with is too small to be treated with respect. They always have time to talk and advise.
We had a great experience buying two mountain bikes. Zach was friendly, knowledgeable, and took the time to help us find the right bikes for our needs. The entire process was smooth, and we never felt pressured. We’re very happy with our purchase and would definitely recommend this shop to anyone looking for quality bikes and excellent customer service.
I trust your recommendations and feel you do good work without trying to push anything on me. Your people help me to try to lengthen the life and enjoyment of my bike without upselling me.
Trek has a solid product line. The mechanic at my location is great. Service has always been good there. Online orders can be shipped to the shop for assembly and/or pickup.