The Reno Trek team is amazing, thoroughly answers questions, and has customer satisfaction and retention as a primary focus. In short: the team 100% rocks.
I took my non-Trek bike in for service. Julie in service was great. The entire staff was friendly and helpful. I also liked that the store was clean. My new bike shop.
Lewis was great! He inspected my bike, found the issues repaired them in a timely fashion with a great attitude. Everyone at this store is above category.
I've been shopping and getting service here since they opened. They are always friendly and I have received great service every time, often before their promise date. Love this place and will buy my next bike there!
What can I say? Place is awesome. So clean well stock so many cool bikes. It’s like a kid in a candy store. All the employees were so friendly and knowledgeable. So glad I purchased a Trek Borrego it was well worth the money and what a quality, well engineer, bike it so fun I highly recommend Reno Trek or any Trek dealer
The sales and service team in the Reno location are fantastic. Every time we talk in the store we feel like family and the service team takes care of our bikes like they are their own.
What a great experience I’ve been stopping in the store for a while, buying energy packs for my rides took in a specialized wheel for tuning quick turnaround efficient awesome people highly recommend it to anybody for any bike