The response time to my internet request for service was immediate. The personnel arrived at my home within a couple hours. Everyone from Crystal Falls that arrived were very knowledgeable and very willing to answer all questions. Any problems or issues that I had were immediately taken care of. Finally management followed up with me after service was performed. I have done business with Crystal Falls for 15 years. This company really knows what true customer service looks like! Thank You for that.
The services are very professtional we like the Notifications before arrival. And the Photos of pool area and equipments. The follow ups are appreciated too.
We have a great pool tech, Ty is very thorough and our pool looks great week in and week out!
We’ve been using this service now for a couple of years and are very happy !
A Crystal Falls tech shows up every week and keeps our pool sparkling clean. If there are issues with the pool equipment, the problem is dealt with in a timely manner.