From when you're greeted at the front desk to when you sit down and do vitals and when you actually get to meet with your doctor from A to B, the experience is phenomenal.
The staff is always so friendly and helpful especially Kim (the PA) and Damita (the MA). Also, the follow-up and response time is very timely when leaving a message either via phone or patient portal.
Convenient, friendly people, and the same people stay. Some offices have a new staff every visit, not at Baptist PC-Durbin. Brooke goes back to the San Jose location, and the 2 people in the office have been there a long time as well.