Outstanding customer service and knowledgeable help. I was able to get my bike repaired in 20 minutes after discussing the best tires for the bike and new technology. Was a fantastic experience.
We brought in an entry level box store bike that I just couldn’t fix. They put it on the stand, without judgement, and quickly diagnosed the problem. It needed a new part that they didn’t have on hand at the moment. We had to leave it with them for a few days. In less than a week, they notified me that it was fixed!! I went to pick up the bike and it was awesome again. Thank you guys for helping me out!!
It's not so much the products that's the same everywhere you go it's the people and the atmosphere. Everyone is willing to teach and help you along the way.
I purchased a new Trek Verve bike and a tray style bike rack. I'm very happy with both. I'm excited to be able to transport my bike easily. The staff were very helpful on finding me the bike and rack that worked for me and answered all of my questions. They came out to the parking lot and showed me exactly how to install and mount the bike.
Man had my bike assembled and ready to ride when I arrived. Also needed a bike mirror and bike shorts. He had them both. He knew how to treat his customers - with help and courtesy.
Friendly employees that care and want to get a bike for you that fits your needs. Would highly recommend and when I need another bike I'm going here even though I live in Virginia Beach.
The bike fit was awesome and has made such a difference with the comfort on my road bike.
Kyle and Walt's customer service is so awesome and down to earth. Terrific bike shop.