Great, friendly, knowledgeable service. Jeff was really helpful in recommending new grips for my bike, and some fine-tuning for a new saddle. They are my new favorite bike shop!
Your expertise, patience, above and beyond help got me where I needed to be. I had a major breakdown on Labor Day, you were open and although you did not have the essential part ( back hub freewheel), you found a shop that had the part and sent me there. Plus you guys are all so NICE.
THANKS A MILLION. I’m back on my bike, getting ready to ride the GAP/C&O trail tomorrow.
We had a great day riding the Capital Crescent trail. The bikes were fantastic and the guys at the bike store were knowledgeable and friendly. I highly recommend them!
Fabulous customer service. Couldn't ask for better. Excellent diagnosis and repair skills. They are honest to a fault about products, and the cost and time for repairs. Once they know you they'll do some simple stuff for free. Though I do often tip them for their help.
I brought my bike in for a thorough tune-up and servicing --just picked it up and seems to be even better than when I purchased it several years ago -- the servicing was also done promptly and exactly at the cost that had been quoted.
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