From start to finish, everyone we met and talked to at FraserWay RV, were very Professional, courteous and just very pleasant people.
They make the experience so easy and comfortable, Never any pressure, just friendly, knowledgeable, patient and they really go the extra mile to make you feel confident in the process.
Thank you FraserWay for such a great experience!
Employees very polite and helpful. Tech that fixed/repaired roof did an excellent job.
Appreciated the staff getting our motorhome in for repair on such short notice.
Will definitely recommend Fraser way to fellow RV'rs.
Everything from knowledgeable friendly service to prompt responding emails regarding addressing any issues or concerns on the unit. Fraserway Kelowna staff went above and beyond to ensure our unit was 100% before pickup. I highly recommend them to anyone looking to purchase a new or used unit.
Doyle and Calvin were both very helpful and knowledgeable. Quotes given prior to appointment day were accurate, so great not to have any surprises. Thank You Guys
Always get great service from Doyle when I’m in for my maintenance. Goes out of his way to make sure I’m taken care of. I’ve dealt with the sales team and they are just as professional. Overall a great dealership from my experience.
There is new Parts Advisor since we were in the store last. Probably July. Her name is Anjali Malik. She was wonderful. Very efficient . Obviously new her parts.
Not to be forgotten was Calvin Nguyen. He booked scheduled appointment for our part to be installed. Advised it would be about an hour long procedure. We were done and ready to leave in that time.
This was a warranty we had been waiting on for 2 seasons. I'm so glad these 2 parts people are now with Fraserway in Kelowna
They where friendly and checked everything and recommended future services that needed to be looked at. they let you know upfront what the charges well be with no hidden fees.
My Service Experience at Fraserway
I was very pleased with the service I received at Fraserway. I had a fixed Starlink dish installed on my motorhome, and Doyle went above and beyond to help me. He did everything he could to make sure the installation went smoothly and that I was well taken care of. I really appreciate his efforts and excellent customer service, and I would highly recommend Fraserway.
I think Fraserway is so lucky to have Nadean in their service department. She is not only extremely knowledgeable but a really nice person to work with. Just had my RV in for a few fixes and it done quickly and professionally.
Sales is sales ... Really nice guys for sure. They want you in a an RV and happy!
I made the appointment, brought my Unity in time to service my LP Gas generator. Done in time and back in my way home.
Very friendly and knowledgeable service.