Modern Aviation BFI
353 Reviews
Recent Reviews:
November 14, 2026
Jessica Holfmann
Service was amazing! We stopped by just before the ground stop and the folks at the front desk were super accommodating and helpful! Koa kept us up to date with the ground stop info and we ended up having a smooth turn around. Big shoutout to line service for also getting us the service we requested
November 13, 2026
T.T.
November 12, 2026
Edward Hurst
We arrived with a maintenance discrepancy that required multiple visits to the aircraft and a trip into the hangar. The staff at Modern helped us get the maintenance equipment we needed and supported our operations including getting the replacement aircraft serviced and handled. Our passengers had a seamless experience and we got everything we needed. Julia was a standout by being available for everyone and for handling all our requests in a courteous and efficient manner. Thanks for all of your support.
November 9, 2026
A.K.
We greatly appreciated the overwhelming customer service received. Every person at the FBO was very friendly, professional, and helpful. We’d also like to thank you for the use of your conference room for briefing and pre-step meals. We also really appreciated the unprompted offer to provide us dinner ready to go before our flights. I couldn’t recommend this FBO enough. Thank you!
November 8, 2026
Kylie Giffin
Today I experienced a maintenance delay on my usual tail number (N801J) at RNT. BFI is experiencing a ton of delays due to air traffic control and this things are tight at FBOs.
Due to my delay, I opted to spring an unplanned departure on another tail number N244. It is a fuel customer of Modern’s but it is housed in a single occupant hangar on the opposite side of the field. With 12 minutes of notice to Sam at the front desk, while I’m sure things were tight staff wise, Dillon (LST) was in position ready to help me tow the airplane out. He had applicable waivers for me to sign in his possession, had a fueler pulling up to the plane five minutes after him, with my usual service requests (CIP).
Time and time again, Dillon wows me with his dedication to his customers. He is extremely adept at anticipating the needs of crews, is professional in all interactions, and takes the time to ensure crews feel important and taken care of. Sam is a shining star, whose positive energy and dedication to service are evident in all interactions.
I know that what I asked of the crew this morning was a miracle, but Dillon and Sam (CSR) made things happen on the timeline that worked for my needs.
November 6, 2026
E.A.
November 2, 2026
T.M.
October 30, 2026
Russ Essman
October 24, 2026
E.M.
I fly medevacs from Alaska to BFI frequently throughout the year. The people at Modern BFI have never failed to be helpful, warm, professional, and very knowledgeable. I can always count on the line staff to be detail-oriented, and know how to take care of servicing my aircraft. The facility is inviting and comfortable, and has snacks and coffee that help revive me and my medical crew, especially on long overnight patient transports. My favorite feature of this FBO is definitely the people. They not only do a great job but they are personable, real people who care about what they’re doing. Thank you!