Prompt and personal service. Didn’t feel like just “a number” when we were there. Transportation to and from the hotel planeside to planeside truly makes the “busy” of LGA seem a lot more manageable.
Thank you to Brett and team for all the help!!!
It was a very smooth stop. Passenger van was waiting, fuel truck arrived very shortly after. Our lav was broken so we needed to be ferried between the ramp and fbo to use the restroom, but there was always a van ready. Front desk was friendly, Michel and Brett took care of us. I have nothing bad to say, this is how stops can and should be. Thank you for an easy stop!
The line service crew was very busy at the time of our arrival, they did a great job serving our airplane and get us off to the hotel. Michel was very personable.
My email on the way to LGA to give a heads up on services was answered promptly.
The ground crew was waiting and served us quickly and efficiently and took care of the pax. Anderson gave us a ride to the local Marriott which is great stress reliever. Everyone’s attitude was very friendly.
Thank you for the great service tonight.
Line guys were prompt and patience and helpful in handling not only the pax we dropped off but also us the crew. Anderson was helpful in loading up our bags to the van and patiently waited for us to clean up and secure the aircraft and took us to the hotel nearby. Can’t say enough great things about the team here at LGA Modern Aviation!
Michel was awesome and VERY attentive to our needs. We always have great service whenever we are transiting through modern, whether it be Modern CLT or LGA. I’ve never had an issue.
Your line guys are great. Very helpful getting passengers bags in and out of the airplane. And your customer service folks at the desk are top-notch. Very professional and helpful.
Always top notch service! Hande was ever welcoming at the front desk and provided water and snacks. Guys working the ramp were waiting for us when we arrived and transferred us right away after taking care of our passenger.
The line guys, including Anderson, and the CSR were all very friendly and helpful. They went out of their way to make sure that we as pilots and our passengers were taken care of.