The teachers, classes, and facilities are excellent and we really enjoy the experience. The only reason I docked a point is because the cost is likely prohibitively expensive for a lot of people.
L'école et installation sont très propre. Le personnel accueillant et souriant en tout temps. Les petits groupes max 4 sont parfaits pour apprentissage et éviter cacophonie dans la piscine. Les crédits de cours sont également pratique. Il manquerait seulement des petits casiers à cadenas pour mettre effets personnels (clefs, téléphone, etc) lorsque le parent est seul avec le bébé et doit aller dans la piscine (niveau 1 et 2).
Le message en français suit:
Among the reasons, we (Alec’s mum and dad) can mention the fact that the management and staff are very friendly whilst remaining professional. The management are very attentive and do their utmost to accommodate any reasonable requests from clients.
The staff’s attention to detail regarding the premises, the clients and, above all, the comfort of the environment is impeccable!
Our son Alec’s coach, Miss Sidney, shows particular and warm care for our little Champion. She puts us at ease. Through her actions during training sessions, she shows us that our child is in good hands and safe.
As you know, our child is on the spectrum. Apart from his immediate family, he doesn’t form close bonds with anyone. However, with Miss Sidney, everything is different and positive.
My wife and I took the liberty and offer Miss Sidney a thank-you gift 🙏🏾 in recognition of her professionalism, her passion for her work and, above all, the professional affection she shows towards our little Champion!
Best Regards,
[FIRST NAME REMOVED] et Nadia [LAST NAME REMOVED]
The English version precedes:
Parmi les raisons, nous (les parents d’Alec) pouvons citer le fait que la direction et le personnel sont très accueillants tout en restant professionnels. La direction est très attentive et met tout en œuvre pour répondre à toutes les demandes raisonnables des clients.
Le souci du détail dont fait preuve le personnel concernant les locaux, les clients et, surtout, le confort de l’environnement est irréprochable !
La coach de notre fils Alec, Mlle Sidney, fait preuve d’une attention particulière et chaleureuse envers notre petit champion. Elle nous rassure. Par son attitude pendant les séances d’entraînement, elle nous montre que notre enfant est entre de bonnes mains et en sécurité.
Comme vous le savez, notre enfant est autiste. En dehors de sa famille proche, il ne tisse de liens étroits avec personne. Cependant, avec Mlle Sidney, tout est différent et positif.
The cleanliness exceeds expectations. The staff are very friendly, the coaches are very competent and excellent with the kids. The curriculum is excellent and we have been having a great experience
I can really see the change in my kid's skill. The instructors are great, the admin staff is always trying to make everything better for us parents, and the place is always spotless.
I love how organized everything was. From registration to lessons, there’s a great system in place for everything. I love that they use everything we need to wash up after lessons. I have had two different instructors so far and both have been fantastic. Huge shout out to our instructor Josh who has been so patient and kind throughout the process.