Reliable service, and generally thorough. Over several years, I notice some visits are about 30 mins and very thorough, others are fast and short. For example, careful measuring of the spa and pool chemicals and updated as needed. Versus, no evidence of measuring, just pouring in liquid chemicals from bottle(s).
I like the fact that there's almost immediate service if a mechanical problem is identified. The service reps are always knowledgeable, prompt and thorough.
The advance notice by email is appreciated. It often appears twice on the same message for our service.
The service is excellent and for the most part on time. Emails help when tech is off or sick and service is scheduled for the next day. Your prices need to be a little better especially during the summer months. to drain my pool and get it acid washed should not be $1600.00 that I was quoted. Cleaning the filter cartridges schedule needs to be adjusted.
My pool service person Eduardo Ulloa is excellent! He spends so much time cleaning my pool and making sure that the chemicals are balanced. I really appreciate Eduardo.
Your weekly service techs are always on time and our pool has never looked better.
When any service is needed, your people are excellent and the repairs are always done perfect.