Nicholas in service is very knowledgeable and great person to work with. I’ve dealt with him over the last several years and I highly recommend him. Also in the parts department with Luke they make an awesome team. Luke is also very knowledgeable, helpful with making sure you are getting the parts you need.
The people working there. Nick Williams, Brian, and guy in the parts depart were great. All kept me informed and were very kind.
Bought a new small camper from another dealer, with lots of problems. I wouldn't have been camping this summer if everyone at Ckarkston General RV hadn't been there to fix everything with a smile.
Great experience! The process was very smooth and streamlined. Craig was great to work with and the hospitality we received was very warm and welcoming .
Really made us feel welcomed. They showed genuine concern that we understood everything regarding our new camper and how it operates. Worked with us on a few of our concerns and were nothing but professional!
Would definitely recommend them to friends and family.
The availability of being able to speak with the tech who did the work is great - keep doing that!
The quick turnaround time, and the ongoing status reports were much appreciated.
Quick scheduling, excellent communication and updates provided, worked diligently to squeeze us in on short notice and completed what they could in a short time.
The Service Manager, Olivia Cohen, is one of the best Service Managers I have ever worked with for my RV’s and Car Vehicles!! She is well informed, knowledgeable, efficient, and is extremely personable, when she is helping you with your issues. She always comes through for me whether I’m at your dealership or on the road, on vacation. I can call her and she helps me solve a simply problem, or sets up a prompt appointment to resolve my issues as soon as I get home with my travel trailer. I bring my travel trailer from Sturgis, Michigan to get it serviced for all things, because Olivia is there. I trust her, have told several of my trailer friends to look her up, to get great service for their trailers or RV’s, and efficient time management for them and their trailers. I think she should get a raise!!
Sincerely,
Mike Peters
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