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   9605 Reviews
25000 Assembly Park Dr
Wixom, MI 48393
(248) 349-0900
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Recent Reviews:


LIVONIA MI, MI
They did a very good job and take care of us with our Trailer.
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Highland MI, MI
Service adviser was best experience with General RV in the 4 years I have been getting service here. No BS.
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SEBRING FL, FL
We upgraded our RV and flew from Florida to Michigan to pick it up, the walkthrough was done effective and when we started driving down to Florida we noticed a few hiccups with the service rendered at Wixom dealer and got on the phone with the service department one of the Foreman “Jessy” returned our call and went out of her way to get our couple of hiccups fixed, was very professional and service oriented. Nothing is perfect in life however the way that you respond to a customer concern defines you as a great company and sets you apart from your competition…. Thank you Jessy for making it happen for us!!
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SYLVANIA OH, OH
Zach was a great salesman- he knew the products well, and made me feel like a valued customer. Jessie the service manager was also terrific and worked hard to solve our problems at delivery. Kevin was also focused on meeting our needs. In fact, almost all staff were smiling and friendly in their individual roles, but communication and coordination impacted my confidence/satisfaction in the overall experience. The biggest thing that bothered me was too many handoffs. Besides making the process complicated and harder to follow (for a first time RV owner), not all the people seemed as customer focused - it felt at times that staff were in a hurry to get us out the door, or make additional sales. Overall you did a very good job and I am happy with my decision to purchase my RV from General RV….I would purchase from you again if the need would arise….and I would recommend you to a friend. But I also think with just a little fine tuning you could greatly enhance the buying experience for customers.
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Milford MI, MI
Sam was tremendous. Knowledgeable, patiently explained things to me, I would recommend Sam at General RV Wixom
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Howell MI, MI
Steven, called yesterday and was able to answer my husband's questions about winterizing our camper. He also answerd my questions about service and the commucation with the service department. Steven was great to work with. :)
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CANTON MI, MI
Organized, efficient, excellent documentation with details, clear and open communication throughout the process, and outstanding customer service from Chuck S. and staff. Would highly recommend General RV in Wixom for service or purchase of a camper!
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COMMERCE TOWNSHIP MI, MI
Knowledgeable service people willing to help
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ROCHESTER MI, MI
Friendly
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WIXOM MI, MI
Was greeted and directed to my area of interest within moments of arrival.
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PLYMOUTH MI, MI
Sam the service adviser was outstanding.
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TEMPE AZ, AZ
Location, clean, well organized, nice waiting area.
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DEWITT MI, MI
Appointment was at 11am but they took us as soon as we arrived. Had us out in about 2 hrs
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BOX ELDER SD, SD
Good Selection of RV's
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Midland MI, MI
Very positive purchasing experience starting with Adam the sales person, Jack the finance person and Bill from service who did a comprehensive review of the Revel. I must add that I had some questions about picking up the RV and Trevor Clark the manager went above and beyond to make this a very positive purchase. I highly recommend General RV in Wixom MI.
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HIGHLAND MI, MI
Thanks
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WHITE LAKE MI, MI
DEMETRIUS!!!! My go to man! After having our motorhome in our driveway for 12 hours, it had to go back because the generator was not working. We seemed to be having some issue with clarity as to what was happening with the generator and more importantly, how was the problem going to be rectified? Demetrius was very honest, understanding and forthcoming with a solution. He prioritized us so we could take our new motorhome next weekend for our first outing. Next, I have been having a problem trying to get an answer on a problem I had with the couch in our unit. It was dirty and they kept just trying to clean it instead if giving me a new couch. Its a $100,000 motorhome, it should NOT have a dirty nasty couch in it. Demetrius assured me it will be taken care of in a timely fashion and not kicked down the street again. I believe him. If you need ANYTHING and want to get it done....he is the go to guy! Thank you Demetrius for hearing me and listening. I very much appreciate you 🙏 Deb Stewart
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DEXTER MI, MI
The customer service team at General RV Wixom was outstanding, as always in our experience. The work was completed on time, with constant communication during the service. Amanda was friendly, helpful, and efficient. Great job!
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FARMINGTON MI, MI
Everyone was very friendly to me and gave me many things to make me feel happy.
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HOWELL MI, MI
Techs did a great job repairing the issue I had. Amanda did a nice job with reviewing my issues and questions.
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