Ease of making an appointment. Friendly staff & employees. Arrival on time with text approximately 30 minutes before arrival. Techs are always friendly, professional, polite & respectful. Carpets look, feel & smell clean. Always pleased with the results of thoroughly cleaned carpets. No residue & environmentally friendly cleaning solution. Safe for pets & people.
Everything cleans so good, the rugs always come out looking fresh, and the products are all pet safe. The employees have always been so respectful and pleasant.
Very detailed minded staff (Dylan), carpets came out really nice. I like the idea of "Zero Rez" in that there is no residue left in the carpets to attract dirt. We also had them clean our large sectional sofa and it came out really nice.
No residual chemicals to deal with
Prompt service scheduling
Alex could not have been better
Good communication abilities and the carpets have never been cleaner