I truly do adore Stacey… She is warm and she is smart and she is a good stylist. I purchased a senior MVP package sometime ago. It keeps getting lost in the system and I’ve been repeatedly told that I had used them all up, but I was keeping track separately… On my previous visit to this one (where in I was cut off and leaving a feedback so I would give the feedback site (parentheses this one)) to be pretty awful)) but Stacy found it and let me know that I had one more… Returning last week For my final visit I was not offered a renewal which surprised me and disappointed me. As for the haircut, Stacy cut it much shorter than I had asked despite that I gave her $10. I would appreciate it if someone would please reach out to me with more details on the senior VIP package is currently available Because I have been a longtime customer that is actually a longtime customer. I originally went to sport clips at the Palm Beach Gardens locations two owners ago yes this is the third owner that I’ve still returned to, despite that horrible amount of turnover and being so disappointed when so many wonderful stylist are no longer there not just because they might have gone to a new Place of work, but in more than one case they actually died. It is heartbreaking. Luckily that hasn’t happened for sometime, but Emily turned up MIA recently and I wish she were back. I know she had worked at other sport clips locations previous to coming to the PPG one near the Home Depot on Northlake Boulevard, but I was denied any information as to her whereabouts… I understand that’s the business model but somebody could’ve simply said something like “she’s OK“ I appreciate your attention here and I appreciate you reaching out asking for my feedback sometimes I am not asked for the feedback and I feel like I need to try and make up for the ones where I was either cut off by YOU, or merelynot offered the opportunity to tell the world how great sport clips is and how nice and friendly and smart Stacy
Charged too much! I sat in chair for less than 7m left with hair on back of neck and itchy. The software to check out was not working and ladies were on the phone dealing with that rather than servicing guest. My wait time was 4x the haircut time with only 3 people in store. Understaffed.