Liked that you had an operating/functional display for the Bruno chair stair lift system at your location in Plymouth. I am an engineer. This made a big difference in my purchase decision. I started by thoroughly vetting the Bruno system and their company and yours on-line... came up solid. Kyria/Shana at site in Plymouth was proactive and available for my son to visit your place with no hiccups.
Sales person who came to the house for the estimate was outstanding in knowledge, efficiency and demeanor. Quote was fair and competitive.
Chris who did the installing was efficient and capable. Need to fix a squeak.
Have had a few issues with charging of the unit. Each time I have called for service 101 mobility was able to meet my need in a timely manner. The service personnel are professional, understanding and very knowledgeable. They always call before arriving.
Hamilton was very responsive to our request to solve our handicap accessibility issues. Impressed that he actually took the time to drive and inspect our church. Quotations were detailed and reasonably priced. Kari and crew member did a marvelous job of installing our new VPL. After state inspection, Kari took time to explain the VPL operation to several of us. He didn't seem rushed and devoted as much time as we needed.
Would definitely use 101 Mobility again if we ever do another lift.