Your technician was very courteous and knowledgeable about my problem with my stairlift. He even checked out my other lift to make sure all was working even though I called for just the one. It’s nice to have it working properly again for my sister.
What a piece of mind! No longer do we worry about our aunt navigating the stairs to get up to her room. The two gentlemen who installed the chair stair lift for us...within a few hours...were excellent!!!
Great team! The staff does a wonderful job of communicating with you, every step of the way. Instillation was very professional and well done. The space was also cleaned up before the tech left.
The lift chairs are lifesaving. The ease of use and convenience for my wife would not be able to handle the daily stair climbing to the second floor. We are so glad we made the purchase.
Accessibility with both the showroom in order for the customer to see products to determine the best one for his needs and onsite staff contacted later by phone.
Accessibility to all involved: sales associate after the sale (Chris), office for scheduling and the installation tech (Michael) for installation and repair/adjustments. Both were excellent and represent the company well. Punctual and professional during service.
All personnel were helpful and responded to our need to help with an issue.
The contractors do an excellent job each time they arrive to service my unit. They are also very knowledgeable about the mobile unit. The customer service representatives are super helpful as well.
The installers showed up early and got right to work. They got the lifts installed on two flights of stairs in about three hours. They were easy to work with and explained everything to my wife and me.
Everyone from the first person we called for an appointment, to the sales representative to the installers were all extra nice, knowledgeable and helpful.
Sandy D.