Very courteous and repair person on time. Parts ordered and put into stairchair as soon as possible. The repair has been to my complete satisfaction.
It is nice to have confidence in work done by a reliable company in this day and time.
Thank you
They were able to install a ramp at my front door with little notice. It was a difficult install, and they were able to come up with a workable solution. Very professional.
Everyone at 101 Mobility was awesome! The stair lift was installed correctly, on time and within the expected cost. We felt well trained when the tech left and, so far, we haven’t experienced any bugs or failures. 101 Mobility will certainly be our “go to” for any future access needs.
We cannot get a stamped engineering drawing of the hole design you provided. Our construction project is being delayed for weeks as we struggle to get the Johnson City building inspector to approve the construction of the hole in the floor.
You could male it right by getting the engineer who designed the hole, to vouch for his or her design by sending us a copy of the plan for the hole with an engineer's approval on it.
It will take weeks and significant expense to get an outside engineer to look at the drawing and inspect the hole which your people already approved, before the elevator was installed.
Despite difficulties with the manufacturer's repair parts supply line, the technicians worked with us, including a temporary repair, until the parts became available to finish the job correctly.
Excellent knowledge of the system and knowing how to quickly diagnose and repair the problems. He was both thorough and efficient in getting the chair lift system back up and operating properly as it was designed to operate. Very kind and considerate and such a gentleman. Thank you for your excellence.