Paul personally assessed our needs very quickly after my first internet contact and they’re callback. He communicated when he needed to adjust appointment time, and still came the same day.
Paul came prepared, photographed our stairs, measuring and consulting us recommended product options. He was informative and not pushy.
We selected the Bruno Elite and Victoria emailed within a few days that they had a shipping date to receive it. She asked if we approved an install date the day after it was arriving at 101 Mobility. YES!
Eli called the morning of install and asked if he could start an hour early. YES! We had many grandchildren and family visiting that day and Eli worked unobtrusively, allowing passage when needed. Within a few hours we have a great stairlift that has already made an amazing difference for us.
101 Mobility completed the install only 12 days after my first contact.
Thanks so much.
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i am very pleased with the service and product you provided, Rob was very helpful on the phone providing me with all the information,Rusty did an excellent job installing the ramp, He even got some rocks to keep the ramp from wobbling,Iwould definitely use you again and will recommend you to my friends,
PROFESSIONAL! 101 Mobility handles its business professionally from start to finish. The owner of the company handled the analysis and created the plan to install a chair lift.
The install of the chair lift took about 5 hours and the two installers were excellent. (They were really good guys and pleasant to work with).
We haven't had any issues since the install last week, so it's too soon to remark on service. But, I am confident 101 Mobility Service will be just as professional and performance oriented.
PROMPT AND THOROUGH SERVICE. Rep arrived same day (due to a cancellation but still, nice!!!) as my inquiry. My tenant was super impressed by Rusty’s work - the chair lift looks and works like new again - bought it less than 2 years ago. Service labor was not under warranty but parts were.
I appreciate the nice attitude from Victoria at the office as well!