Everyone at this company is courteous, professional and accessible. When an attempt at resolving an issue the technician was over promptly the same day. Kathi is very helpful and the installation was done on time at the requested date. Properly installed and a good clean up done after. Highly recommend and happy to give them 10 out of 10.
We needed to have a wheelchair ramp installed quickly to accommodate my wife's arrival after a 6 week stay in hospital.
101 Mobility came, assessed and installed within two days.
They were professional and respectful in dealing with me and meeting our needs
Bruno is a great product. But I love the friendly service and excellent workmanship. Explained every thing to us. Also it is a family business. And I like to support small business.
In less than 24 hours after first calling, 101 Mobility had come and installed a Bruno stairlift. My family and I cannot express how grateful we are as the lift allowed my aunt to join us upstairs for meals and to laugh all together again. In her own word, my aunt said she has been able to feel a little bit normal again. Highly recommend!
We had an immediate need for a stairlift to be installed in our home to care for my mother in law who just had urgent heart surgery. Grant and Guillaume shuffled their schedule to install lifts on the same day!!! This is the second time I called on Grant for an install of this nature. Service the first time around was top notch and that is why I was a returning customer. They did not disappoint.
Great responsiveness, friendly, helpful, genuinely caring and nice folks, well-done installation, delivered on all promises. One of the best buying / service experiences we've ever had. We highly recommend them.
A few weeks ago at 1 PM precisely the technicians from 101 Mobility arrived to install my new Handicare stairlift. It was like a choreographed dance, few words were spoken, actions were coordinated and the clean-up was methodical and quick. All signs of professionals in action.
By shortly after 3 pm I was deep into my operator check out. I found the unit was very safe and intuitive to operate and best of all if was so functional. I could go up and down the stairs safely and quickly without fear of pain or falling. Hallelujah.
To get to this point 101 really had to go through the wringer, winning competitions, getting approvals and arranging timings. They persisted and they won and I am very grateful that I had the winning company. The only problem now is keeping the grandkids of the stairlift.
n.b 101 won the competition even though their price was higher than the other competitors as in the words of physio department "101 met the needs of the customer".