Customer service is great. We liked the rep, Robert, that came out initially to give us a quote. Brian, our installer, was extremely professional and patient with my 94 year old Dad. The installer gave me his cell! Already had a call to schedule a site visit to make sure we are happy with everything.
We were interduce to 101 Mobility through Robert Hart. We purchased both a stair lift and a platform lift. We could not be happier with the education, service and quality of the work and equipment. Robert coached us though a myriad of issues. His experience working with the elderly, understanding construction and excellent intrapersonal skills made simple what otherwise would have been a tortious experience. As and Elder Law attorney, I can not imagine not using 101 Mobility and Robert Hart for my future client needs!
Works great but might need a little more adjustment. It is still making a clicking noise the last 3 or 4 steps from top. It goes up and down faster than I thought it would. The installation was done very quickly. Good job!
Your price quotations are clear and precise, not to mention competitive. The delivery, set-up and response to request for correction is impressive. All of your client facing personnel are polite and professional. Very impressive!