Fair labor rates. Friendly service. They look for ways to save you money. Their service is excellent, always fix the problem.
They were OUTSTANDING when I had needed help navigating warranty programs.
They got me into a new frame with GREAT results and satisfaction!
2 Rivers knows me and my bike. I can trust them to keep it working well and recommend appropriate products and services. I enjoy having a bike shop in Watertown and the friends I have made doing 2 Rivers rides and walks.
The quality of Trek bikes and other accessories is excellent. The people who work there are knowledgeable and have been most helpful when I've had to come back for anything. They offer advice, answer questions patiently, and do not pressure to sell things. The atmosphere there is most pleasant and professional.
The service is awesome. Everyone is so friendly & helpful-very helpful. The store has a nice selection of bikes, accessories, clothing. A little bite of everything. I would highly recommend it to fellow riders or someone who wants to get into biking.
The friendly welcome and help that I recieved when I walked in the door was great! I had a problem with my sons bike and they told me to bring it down...... the same day! I found everything I needed. They also ordered a pump (right away) for me that I wanted because they sold out of the item. The selection of products not only for bikes but outdoor activities was great to see too. I love shopping local and to support our WONDERFUL stores downtown Watertown. I really am beyond happy with 2 Rivers Bicycle and Outdoor. THANK YOU!
I just started riding about 6 month ago. They tuned up my road bike and I’ve purchased a mountain bike, trainer, helmet and shoes. They were so helpful in answering all my questions. So friendly. I’m looking forward to next spring so I can ride with them on their weekly ride.
I’ve told my friends about them. I’m so glad they are right in town.