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   6027 Reviews
45 Arlington Heights Rd.
Elk Grove Village, IL 60007
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Recent Reviews:

Customer service was fantastic. Vince took great care of me! Helped me select the right seat for my bike, get the bike out and back in my vehicle.

Courteous, excellent work and timed well

Quality products and very friendly staff. They explain without Condescension. I like to shop local when I can.

Great service and inventory

I’ve bought all the bikes for my family from here. Always great service and prices.

I needed maintenance on my bike and the services were performed promptly and with care. Everyone from the owner, to the support team was courteous, professional and informative. Overall a great experience.

Outstanding selection and service!!

Serrvice was not bad except the $200 bill for TuneUp and 4 spoke replacement.Anyway is much higher that I expected.Tune Up is used to be under $100 but after COVID yeah you know it's more...My was by the way Level 2 tune up including Major Cleaning...I found my bike with the same dirt that I dripped it.That is ok I can do it myself. What is not ok is the customer service the guy and the lady that except my bike on the chek in...They make me feel GUILTY that I am not the owner of one of theyr TREK bikes for $2,000 and up.I have a like they say ... Off Market Bike : What ? Hey let me tell you something guys.I Appreciate the business that you do but remember. Not everything in the whole world is TREK ( US Company with Chinese factories) ! Eeurope and the rest of the world have some pretty good bikes that you don't even know how to fix it.To be honest I was using your services before but I don't think I will be going back to you.You have enough TREK customers that you can ripped them offf so just go ahead and delete my account. Thank you fot your business

Your mechanics were helpful. They are the best I've dealt with at your store, and I always have had good experiences.

When I walked in someone right away took care of me. Listened to what was wrong with my bike. Took the time to check and see for himself. Made good recommendations. And was quick to check my bike in.

Staff very helpful

I came in for a tuneup. I could feel the difference in the suspensions, brakes, and the gear shifter. I am happy with the service. In addition, my computer was no longer reading the speed. I was provided with a new computer on warranty since it was bought at their place. Thank you for the service!

Like reading the WSJ and I especially like the comments at the end of most articles.

Fast, friendly, quality service.

Friendly knowledgeable people

Friendly staff, good products; checked in to see if I needed anything, cheerful with customers.

I am very satisfied.

Very nice knowledgeable and fair.

Great at service and knowledge- and nice folks - also lots of inventory