Your customer service for my husband and even walking him to the door. He is in his eighties and need some repair items for his 3 wheel bike. Thank you so much.
Trek Bicycle has been a life saver for my daughter. She is in a wheelchair and Trek has been wonderful about taking care of the tires on her chair and sometime that is not any easy task because her tires are solid rubber. Every one in the shop is helpful, kind and always will to do the work! Thanks Trek!!!
Well qualified technician came to our house and adjusted the brakes to allow the wheel to spin freely and stopped the brakes frpm squeaking after $900 of repairs to the two bikes we purchased from Treck about 6 years ago.
The employees were very friendly and they gave me great recommendations for my Trek. The technician put my bike on rack and showed me what needed to be serviced.
Quality of the bikes is superior and your service. I appreciate you taking care of my grandkids bikes, and getting them ready for them tomorrow. I trust you to do what you say you’re going to do that’s a lot.
Never had a bad experience here! Staff is friendly and welcoming, helpful, and supportive but not overbearing. And their repair and maintenance service is top notch! And whether it’s a TREK bike or an “off-brand”, whether you bought it there or not, it doesn’t matter. They will provide you with A++ service every step of the way!
The people actually listen and investigate the issues before making a reccomended repair. They also discuss alternatives.
Best of all they went out of the way to contact Trek and worked as my advocate to get needed repairs done
The employees are friendly and eager to help you out. They quickly serviced my e-bike and cleaned it so well. I was very pleased with the service. I like how they come help out my bike back on my bike rack as well.