We gave you a 10 because of Jay, the wonderful technician who is knowledgeable, personable, helpful, considerate, prompt, and polite! Jay always checks with us to ensure that his maintenance/treatments are indeed successful and working. He is a GEM!
Another "gem" is John Baraquio! Personable, extremely knowledgeable, a great listener, and returns calls immediately! He is a one-of-a-kind owner, who keeps in touch with his clients and takes the time to either explain, solve, or remedy any concern or situation which may arise.
We've been with Jay and John since 2011 and they have taken extra good care of us!
Mahalo for keeping us "pest-free" throughout the years!
I love being on a cyclical treatment plan so I don't have to remember to schedule service. My technician is very friendly. And my payment is automatic. Basically, it'/ easy for me and the bugs are (mostly) controlled--it is Hawaii...
after 2 times of treatment, we still see small roaches in kitchen and in dining area. we would do our best to cooperate with you to eliminate pests problems. if you need us to patch holes or not mop floor for couple days for the poison to kick in. please let us know!