We have had problems with rats in our ceiling and multipal times your company has come to set traps and no one returns to check them until we call.
I've had our IT department come out to install cabling in our ceiling and found some mice stuck to a sticky trap and one of your inspectors came the day before and said that there was no rats or mice in the ceiling or the current traps in the ceiing but the mice on the trap was all decompsing from being there for awhile.
Employees attempt to fix whatever they are able and will say if it's beyond their scope or capability. Appointments are not always kept for various reasons, BUT they always call to let you know so one does not have to wait unnecessarily. My next door neighbor will probably be calling for service soon.
I am very pleased with your service. I also want to thank you for allowing me to do just one section of the room as I did not sign up for the maintenance. Your consideration of my financial situation was greatly appreciated.
Responded very quickly to my inquiry for services needed. Went above and beyond with personnel attention to my concerns
And needs. Friendly and concerned in being very helpful to me and professional. Thank you.