Stopped in on Sunday, July 5th around 4:30 PM with a Wolftooth Resolve dropper post that had started acting up mid-trip. Knowing most shops start winding down on a Sunday afternoon, I wasn't sure they'd be able to help before closing at 6:00 PM.
The service team took it right in, quickly diagnosed the issue, and had a new OneUp dropper post sourced and installed with time to spare before close. They walked me through what had gone wrong and what to expect from the new post, which I really appreciated given I was mid-trip and needed the bike dialed in.
Great communication, fast turnaround, and solid technical knowledge. Can't thank the service department enough for getting me back on the trail. Highly recommend.
Ryan has been super helpful on all three of my visits to your shop. Courtney did an outstanding thorough mechanical update on my Fox fork, front hub rebuild, front brake pad replacement. Really appreciate the great service.
I was greeted with a friendly and inviting atmosphere. The sales associate asked if I needed specific help or just browsing. A good variety of options for my needs were in stock. Professionally displayed with fair pricing. The entire staff appeared happy to be at work. Low pressure but effective sales techniques. Friendly conversations during my visit and concluding with a professional POS transaction. Asked options of printed or emailed sales receipt. I felt important and this is how you run a successful business.
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I’ve been dealing with the team at Absolute Bikes for decades and they never disappoint. I’ve bought a few bikes from them and have always been impressed by their advice, knowledge and fitting me to the bike. Terrific mechanics too! And super quick. Always terrific advice about bikes, tools, accessories etc. I’m a fan for life!
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Wichita, Ks, elevation 1,330 feet 😁