The customer service man who helped us (Matthew I think) was seriously the best experience we’ve ever had shopping for anything. He was insanely knowledgeable, sized both of my children for bikes, helmets, etc.
This alone will make me chose action sports every time. Thank you so much for having employees that are still geared towards sports and enjoy customer relations.
Amazing customer service by Kerry and Tony. It's always a pleasure to see them and I appreciate them both for their great service and dedication and positive attitude
I have been buying my bicycles from Kerry for years because of the selection, service, advice and expertise. Just purchased the "right" electric bike for my wife. Always a positive experience every time.
I always feel seen and listened to when I bring in my bike. It's not just taken and repaired, but everything is explained to me and I'm given tips on how to maintain it and prevent the same issues from happening again.
Staff from Kerry on down is helpful, product knowledge, and friendly. Once in the door you are immediately greeted by a staff member with a request if they can be of assistance. Bike repair shop outstanding in scheduling, repairs and parts to get u back on the road. If they don't have it, they will make every attempt to obtain it for you. Customer service is not an idea at Action Sports, it's their mantra.