I like the fact that you have comment cards to fill in at the venue, but I HATE the fact that you say to put your email address if you want a repy, but you NEVER reply. I have asked those who have filled in comment cards in the past and they have NEVER received a reply either!!!
Love the classes. Although the studio floor could do with being cleaned on a more regular basis, there is often bit of rubbish on it for quite a few days. Also there should be anti-bacterial wipes in both the dance studio and spin studio then the equipment can be wiped down before and after use.
As a family we attend the spinning classes, use the gym and pool, and are just about to have a "go" at badminton.
We have used Copley for 20 plus years, and I can't imagine using a different facility.
The staff have always been brilliant, and their energy and enthusiasm has kept us coming back time and again.