I have contracted with Aire Serv for the last several years and have been completely satisfied with their service.
The technicians who come out are timely, knowledgeable, and honest. When they tell me there is an issue, I feel that I can trust them and haven't felt pressured to purchase any extra items/services they have ever recommended. For the few issues I have had, due to normal wear and tear, they completely explained the issue and the fix...then fixed it; even worked directly with the manufacturer for my warranty fix.
In all these years, I have met the owner at least twice and he was just as nice, caring, and helpful as the technicians. I appreciate you, Aire Serve...and thank you!
The two guys that came to our house were very professional! After introducing himself at our door and being asked inside, he made sure it was alright to leave his shoes on and still put “bootie” covers on to protect our floors. After walking me through the needed repairs, he explained that he and his helper needed to go get the replacement parts from the warehouse but that they would be back. In less than an hour, they returned and went straight to work. After they were finished, they hung around and made sure the repairs fixed everything!!! Thank y’all very much for having employees that truly care about the work they do!! These two were truly a credit to your company!!
The service is always spot on. They are always on time, work with purpose and don't try to sell you something that you don't possible need.
Big shout out to Kelly the service rep. he always gets my Christmas tree out of my attic and is very pleasant.
I have been a yearly customer for 4 years and will continue my service in 2020.