Office personnel was courteous and helpful. Scheduled service promptly. Notification via email identified technician and has even included a photo to help with ID. Technician arrived ahead of scheduled and called ahead. Work was approved before repairs were made and then done expediently without "add-ons". Their maintence program takes the worry out of " tune-ups and filter changes. I have been satisfied with Aire Serv for moe than a decade. They are friendly, dependable and honest. (You may use my comment but please identify me as a satisfied repeat/continuing customer.) Keep up the good work guys!
Your employees and your products. However, I was told that Josh or Clay would be here after the work was completed to collect the balance we owe and answer any questions we might have, we have not heard from them yet.
I was pleasantly surprised when a technician arrived at our house to repair an A/C at the end of a long, hot day within 20 minutes of a phone call eo the office.
The voice on the office phone was much improved--helpful and informed--over the previous pme I dealt with about a year ago.
The front desk personnel, Service Department and Team in the field are reliable and honest (refreshing). They do not recommend anything that isn’t really needed), and they “go the extra mile” to meet your date/time frame for servicing your units . The callbacks/reminders are helpful. The maintenance program helps to keep HVAC working properly, and the cost of the program is comparable to others. Without reservation, I recommend AireServ.