Great service has been since I got my new unit a couple of years ago. The tech is well knowledgeable on any of the questions I had he could answer them without any problems. My warranty company I deal with I have already told them, if I have a problem and I need someone to come out and service, it better be Air Serv. I would like to thank everyone at Air Serv for the great services, and hospitality that they give and especially Kyle, thank you sir.
We recently had some repairs made, then after a torrential rain storm, we had water come into the living area. The technician came back out and wrote an amazing note detailing the reasons the water did NOT come from the air conditioning system. The roof company still denies that the leak came from the ridge vent, despite the expert words from your technician.
At some point, there will need to be a meeting of the roof people and a representative of your company to emphasize that the water intrusion DID NOT come from the air handler, therefore proving that the roof company is responsible for the $1200 estimate for the repairs after the heavy rainstorm the night before the water came into the living area. Thank you for your kind words and expert analysis of our system and timely inspection and repairs that were much needed. We look forward to working with you again soon. Dave Williams.
Sterling came out and was great! He was super nice and knowledgeable. He diagnosed and fixed the problem quickly. Everyone I talked to on the phone, prior to his arrival, was very friendly and helpful. Great service!
Our service Person David Beaton was amazing, he was very knowledgeable and answered every question we had about what was going on. He pinpointed the problem and got it fixed within 25 minutes. Also, we were so thankful that he came out to our home at 7pm on a Thursday night. We are thankful!
Aire Serv is always super attentive to our needs and is always there to help with any of our AC needs! Not to mention Sterling is an awesome guy and is always very transparent with the parts/pricing for our repairs!
Sterling was very professional, knowledgeable and polite. He arrived in the scheduled time, went right to work, quickly detected the problem and corrected it. I would not hesitate to call AireServ again and would highly recommend Sterling.
I have had the guys out a few times in the past. I don’t trust many people. I trust you guys. They are always respectful and they explains things the way I can understand. Also my dog likes you guys. Lol
I like getting your emails with name and picture of who is coming to my home before they arrive and I know when my unit is not working properly, someone will be coming that day. I feel very confident the technician knows what he is doing and he gets my problem resolved.