Trek Bicycle Alexandria South Googlemaps

   1184 Reviews
1506 Belle View Blvd
Alexandria, VA 22307
7037658005
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Recent Reviews:


Fixed my problem quickly and efficiently!
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Guys were super helpful and responsive to all my questions
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Excellent service, excellent products- These guys are great for accurately diagnosing any issues with the bike and fixing it quickly and efficiently – thanks for the consistent good service!
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Excellent customer service
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Helpful staff who listened to my needs and helped me find the perfect bike at a great price! They also helped me find all the accessories I may need without being pushy.
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Great customer service. Ward is super personable, friendly, knowledgeable, professional, effective salesperson. If we buy new bikes we will want to work with Ward to so the deal.
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As I mentioned in a Google review. "Went in to buy a mtn bike tire and ended up buying a mnt bike. Times have changed. If you used to ride or have a mtn bike from the 80's and 90's the newer ones feel much smoother. The forks lay forward more and the handle bars are WIDER. This makes the ride much more stable and feels like a luxury beach cruiser bike. Price was more than fair at $799. Tires are wider, seat is more comfortable, tires are a bit wider. All makes the mtn bikes of today a huge upgrade. Of course they all seem to come with front shocks too. Thanks Ryan and Amnit for a quick, no pressure sale!"
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You know what you are going to get when you purchase and item.
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Professional and friendly staff. Knowledgeable, prompt, and very helpful.
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They’re reliable, good products, great style!
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Super friendly & love being able to drop my bike off to be fixed.
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Needed a bike part for repair and got it within 1 day
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Ryan was extremely helpful and responsive. The team got me in and got my bike ready with great turnaround time.
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I am a fan of your operation. I came by 48 hours ago for a rear tube & tire replacement. Your tech [sorry I don't know his name] was very friendly and remembered me [my name] from previous dealings of mine. He replaced the tube & tire. 24 hours later I came back because the same tube was flat. He replaced it without charge; again, very friendly and helpful. This [i.e., two rear tube replacements within 24 hours] had happened once before months ago, and I reminded him of it. I wondered rhetorically what might be wrong systemically [I have had this Raleigh trail bike since 1993- possibly longer than your tech has been alive]. He opined that the inner rim might be "pinching" the tube, so he inserted another inner rim "cushion." You don't want to hear this, but, an hour ago, after I'd ridden the bike ~2 miles, the rear tube went flat again. I can't bring it by today, but I will tomorrow. I think we need to examine the issue under a proverbial magnifying glass. As I said, I've owned this bicycle since 1993, and have put thousands of miles on it. Something is really odd obout this sudden propensity for flats [three days in a row]. Another possibility may be that the line of tubes you use is defective. Again, will bring it in tomorrow. Best wishes, Thad
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Super friendly and helpful service. Prices are very competitive. Great advice throughout. This is my “go to” place.
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Friendly and knowledgeable staff
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The customer service provided by Javier was 10 out of 10. He met every need of myself and my 8 year old daughter - beginners and inexperienced in this field. His service provided the much needed encouragement and ease for my daughter to start her biking journey!
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Javier was knowledgeable and very service oriented. He sold me a bike that is exactly what I wanted.
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I like the customer service/prices for the service,
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“Tuve una experiencia excelente con Javier, em cuánto el servicio al cliente. Desde el primer momento me trato con cortesía y se tomo el tiempo de escucharme y darme soluciones claras. Se nota que valoran al cliente y eso marca la diferencia. ¡Gracias por su dedicación y profesionalismo!”
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