From one pet industry professional to another, I found your facility to be spotless, well-cared for, staffed by friendly and responsible people, and reasonably-priced. I'm genuinely impressed! I even borrowed an organization technique I noticed and brought it back home with me!
AAPR-Rochester is hands down the best kennel in town! The facility is always clean, the staff is always friendly and I know that my pups are well taken care of when they are there. Having camera access to watch them whenever I want is the icing on the cake!
We were very happy with the service at All American Pet Resorts both in Rochester Hills and in Royal Oak. We watched our dog in group play every day when we were on vacation and it was great to see that he was having fun and receiving a lot of attention. He was happy to see us, but not nearly as happy as we expected, and he definitely seemed sad to leave.
We like the individual attention given to our dog. We like your building set-up, the play areas, and that fact that you have a boutique area for the smaller dogs. We were impressed that you called us when our dog ran out of the food that we had provided before giving him the resort food. And we like getting the report card and picture at the end of his stay. Staff members are nice also. We have an All American Pet Resort a mile from our home, but we always drive the extra miles to bring our canine family member to your business when we have to go away.
I use the boarding and grooming for my dogs. For the boarding, I like the fact I can see my dogs on the cameras. The facility is clean. The employees are always friendly and provide great service. The report card and pictures I receive when I pick up the dogs is a nice added bonus. I like the fact they can stay next to each other in the Hills area. I always recommend the Rochester facility to friends.
People there really care about my dog. They follow through with special requests I have had. The staff has been very helpful with scheduling. Their email reminders help me keep organized. They graciously kept my dog when my plane was delayed an entire day. My whole family has enjoyed watching our dog out at playtime or taking a nap on his bed while we are on vacation-the webcams are great! No worries for me, and my dog has always been happy to return to The All American Pet Resort!
The care we receive at all America is exceptional.. our dog loves her play time here. We are very comfortable boarding her,. The facility is spotless & staff is friendly and very caring.. ❤️❤️ This place.
The best indicator of all is how happy your dog seems to be when they know they are going into boarding. Our Great Dane Moose drags me into the building she gets so excited. She loves going to The Resort:). The staff is always friendly and accommodating and I would obviously recommend to any dog owner in need of their services.