All American Pet Resorts Rochester Hills Facebook-24 Googleplus-24 Yelp-24

   1101 Reviews
2736 Product Drive
Rochester Hills, MI 48309
248-299-3647
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Recent Reviews:

January 19, 2019
Ralph Crittenden
All the personnel are very caring and professional and make sure your pet is well taken care of..
January 18, 2019
K.M.
Boarding has been great! Glad they’re nearby and my dog never has a problem during her stay.
January 18, 2019
S.K.
Staff is very friendly to both humans and canines. Dogs seem well cared for.
January 18, 2019
N.B.
I wish the dogs had more playtime instead of being in the rooms the majority of the time. Otherwise, i really like the facility.
January 18, 2019
Erin Hanson
Our 3 dogs love coming to the resort. They are very well cared for and loved. The staff is committed to excellent care. We would not take them anywhere else.
January 18, 2019
J.B.
Great services. Our golden Penny loves it here!
January 18, 2019
F.S.
My pet went in after bath and smelled bad when we pitched him up , was charged different price than was quoted.
Response From All American Pet Resorts Rochester Hills
January 18, 2019
Hi F.S., Thank you for the feedback. We appreciate your comments. Sorry to hear that Max's bath was not what you were expecting. As mentioned, with him being a Protection Trained German Shepherd, we did the best we could do. We did NOT charge you for the bath due to this challenge we faced. I apologize if there was a misunderstanding with this. Over the 4 years you have been bringing him here, we have been able to handle him and do the best job we can. Thank you, Chris
January 18, 2019
Steve Voit
Willow loves daycare. When she is boarded we do not need worry about her feeding schedule which includes medication.
January 18, 2019
J.L.
The staff are amazing, no matter what your concern they follow through. Kennels are exceptionally clean, safe environment, caring owner and staff
November 29, 2018
J.W.
- Being scolded when our dogs didn't play well with others at group time - Threatened to refuse the group playtime. - inconsistent charging of meds - additional boarding charges for dropping off and picking up after 1
Response From All American Pet Resorts Rochester Hills
November 29, 2018
Dear J.W., Per our conversation today, I am sorry that you felt you were being scolded about your dog’s interaction during our social time in group play. We try to do our best to communicate with every owner on what we experience from each guest and how they interact with the other dogs in group. It is not a “threat” that your dog’s cannot participate in group play, simply a measure of safety and risk tolerance. We want your dog’s to be safe in group and the same for every dog participating in group play. As you mentioned to us, they are retired show dogs and do not have much experience in socialization settings. Our med fees and boarding rates have been the same since we opened over 6 years ago. I am sorry this in not what you were used to at your previous boarding facilities. Hopefully we cleared up the miscommunication this morning. Thank you for taking the time to return our survey and talk with me more about it this morning. I was happy to hear that there were some positive aspects of your experience with us as well! We are looking forward to taking care of your dog’s again this weekend. Thank you - Chris
November 27, 2018
Carri Burke
All American Pet Resort is wonderful! It is very clean and my dog is well cared for. All of the employees are very friendly and professional. My dog can be a handful but they are always happy to see him!
November 27, 2018
K.K.C.
They staff was friendly and genuinely seemed to love my dog. The facility is clean and welcoming and the staff is very attentive. I love the doggie cam as well.
November 27, 2018
Susan Morris
APPR is a safe and stimulating environment for my dog. I love that I can see my dog on their webcams during her stays with AAPR.
November 27, 2018
S.A.
We love the staff and the clean facility. The private boarding is a such a great option for our dog. Great customer service.
November 27, 2018
Wendy Kirk
I like how friendly and knowledgeable the staff is. I feel like they know my dog when I drop him off and they take very good care of him. He is 15 years old and needs extra attention and tlc and the staff always provides what he needs.
November 27, 2018
L.W.
It's cleanliness and hours.
November 27, 2018
Jennifer Sieracki
The staff at AAPRR is always warm and friendly. They greet me and give Zoey pets and belly rubs. She stands up in the xar as soon as we turn down the street because she's so excited. I never have to worry about her while she's there and I know she's in great hands. Thank you!
November 25, 2018
Don Willen
The staff. Friendly knowledgeable helpful. Our dog goes nuts to get in the front door. (is probably a pain once we leave)
November 22, 2018
Barb Elenbaas
24 hour care. Clean facilities.
November 21, 2018
Carol Birch
Friendly and caring staff who always make me and my dog feel welcome!