Fast, efficient, courteous, high tech, fast to communicate any tenant concerns, they have preferred service providers, communicate by email pictures and vendor quotes. For two years now that have taken the property management out of rental property ownership and they do it wonderfully. Everyone has heard stories about property managers. I wish I had ten properties for them to manage. I can't say enough good things about them. I feel blessed that they are managing my property. They are an answer to our prayers.