Alpine Haus sells quality brands, and backs up what they sell. Sales department is knowledgeable and easy to work with. The service dept. is incredible. Always ready to help and go the extra mile to ensure my boat and snowmobiles are running trouble free all season long.
The service department spotted a cracked livewell pump flange on my Chaparral when preparing it for the new season. They ordered the part and fixed it at the quoted price saving me from potentially having a major leak issue!
We recently visited Alpin Haus on a Saturday to look at a new Suntracker pontoon boat that we viewed on line and had a phone conversation about with Josh Hale. Josh was quickly to greet us at the door and was very knowledgeable when it came to the specs of the boat. He gave us the tour of the boat and then worked with us discussing options for financing. He introduced us to Ricky Briggs who was also very polite and easy to work with. By Monday Ricky was reaching out with information on rates/terms. By Tuesday we were ready to move forward and set up delivery for the coming Saturday. Again upon entering the show room we were greeted and quickly matched up with our technician Kenny who went through the entire boat with us showing us the things that we needed to know. The paperwork was quick and painless with no surprises. We opted to buy additional warranty on the Mercury engine feeling it was well worth the cost. The staff at the parts counter were super helpful in finding extra items we needed for hooking up the trailer lights. Once we were ready to hook up the boat to our vehicle we were having issues with our hitch. Doug who works out back was very quick to help us. It took some extra work on the hitch but we were pulling out in no time. Thanks everyone at Alpin Haus for making it an easy experience!
The sales personal was assume. Very helpful for what I was looking for. They hit nail right on the head.When I purchased the boat I had bought alot of new electronics and trolling motor that I was going to put on...My wife suggested to get a estimate first from the service manager since this was a big project..The project consisted of the Garmin force trolling motor, Garmin echomap 93 sv fish finder ,,,Garmin ultra2 106 sv with livescope plus system,,A 4th battery and new wiring were to be put in just to run the electronics. The service department had my my boat for a week and kept me updated on the progress ever other day.The head technician was the only man working on this project and he knew I was very meticulous on what I wanted done. He did a AWESOME job .Everything was perfect. Andy took me thru a walk thru on what he had done .My wife took a video of the event,,,Just incase nobody believed me how Alpin house treated me. Alpin house kept their word on the estimate even though it took ALOT longer then they thought. I appreciate everything the Alpin house work force did for me.