Alpin Haus RV of Amsterdam Facebook Twitter Googlemaps

   3486 Reviews
1863 State Hwy 5S
Amsterdam, NY 12010
518-842-5900
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Recent Reviews:


VIRGINIA BEACH, VA
Very professional, friendly, and competent sales and service staff! While traveling hundreds of miles from home, our fifth-wheel suffered a catastrophic failure. Mary, in service, offered to let us tow it to their service center and get us in as soon as that afternoon! I contacted sales to see our options, and Don was super helpful with the little things, like getting the tow company to expedite our service and get our trailer off the street. Once there, he met us at the door and had a model we had asked about ready for touring. A wealth of knowledge, Don was able to answer all of our questions and, despite the store hours coming to a close, stayed beyond to get a deal done. We traded our 12-year-old for a brand new Reflection 324MBS! The following day, Jim in the finance office stayed in touch with us, asked for the documents he needed, and was able to have the deal ready to be signed the following morning. The family could tour the Baseball Hall of Fame and the town of Cooperstown while the team at Alpin Haus diligently worked to complete the delivery the next morning at open. John in Service gave us a comprehensive walkthrough and demonstrated the proper use of all systems. He answered our questions and helped prepare us to roll, which we did that afternoon after moving from the old trailer to the new one. In a considerable stress-filled couple of days, the team at Alpin Haus did a magnificent job rescuing our vacation. We had already cancelled the remainder of our trip and planned to limp home after a few repairs. Instead, we could re-book and keep the vacation going in an upgraded RV! Saved the summer from disaster. Thank you so much to Mary, Don, Jim, Jon, and Clayton. You turned what would have been an unforgettable summer disaster into what I hope will be memorable for all our fun. Bill, Rachel, and Abby
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GLOVERSVILLE, NY
Everyone at Alpin House was very helpful and helped me get a new camper! I would highly recommend family and friends to go there if they are looking to buy a new camper!
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ALBANY, NY
Dave B in service was wonderful.....I wish our trailer manufacturer was as appreciative of our business as Dave is.
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FONDA, NY
Technician Kris is very professional and knowledgeable. Does impeccable work and applies engineering logic to fix a problem. Thanks!
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SCHENECTADY, NY
It has always been very easy to schedule service when needed. We then get a call explaining what the issue was and what repairs were done. Our repairs are done onsight which is fantastic!
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OGDENSBURG, NY
Quality of their products and level of their service far exceeds any other dealer we have experienced. Alpin Haus makes us feel liike family. Thank you A.H.
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OHIO, NY
Everything and everyone involved in picking up my new RV were perfect couldn’t ask for a better or easier experience
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SCHENECTADY, NY
Very nice to work with
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WEST CHARLTON, NY
Service department, specifically Rusty, worked diligently to make sure my service issues were corrected and completed in a timely fashion. Professional, friendly and courteous.
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MAYFIELD, NY
Great people, quick service.
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COLONIE, NY
Great service department,
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SPECULATOR, NY
Every person working there has been very patient, kind friendly, and understanding.
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CAMBRIDGE, NY
Overall a fantastic experience. Everyone we worked with was knowledgeable, professional, and kind. The small concern we had was taken care of quickly. We looked all over for a new camper - Alpin Haus was the only place that had exactly what we needed at the right price. Thank you!
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ALBANY, NY
In only 1 day later your service rep located and had installed a new air conditioner on our camper under the forever warranty and it didn't cost us a cent and it works fantastic. I just wish I could forget a time from last year when someone from your dealer said the kitchen sink faucet of my camper was not covered by the forever warranty so I had to replace it by myself but earlier this year someone else said it was covered.
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SARATOGA SPRINGS, NY
The process starts with a great customer service rep (Kim) and continues with prompt, qualified, friendly, and great technical support (lead by Chris) and his assistant (forgot his name).
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SCHENECTADY, NY
Your staff!
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INDIAN TRAIL, NC
First let's start with Kim, manager of the customer service center. She was very helpful in explaining the process, to me, for having the work I was requesting to have done on my RV. Thanks Kim. Next a high five to Kris, the technician who came out to my site with CJ. He was and is very knowledgeable and friendly in explaining what he was going to do for me. Thank you all.
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FONDA, NY
We are returning customers and have always received great customer service on our airstream. They keep us informed of any issues and get our camper in and out quickly so we have more time to enjoy it.
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BALLSTON SPA, NY
I appreciate the help in the service department specially Theresa
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GLENMONT, NY
They took our Travel Trailer right into the shop on a Friday afternoon to try to get us back on the road as quickly as possible. I appreciate the thoroughness of trying to diagnose the problem and making necessary repairs. Will definitely be bringing our Coachman Catalina back to take advantage of Alpin Haus' service offerings.
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