I would like to single out one of your Technicians, Chris, for finding an intermittent electrical issue with our bathroom lights. He was persistent in searching for a root cause, and after taking apart many components, tracked down a wire junction in the ceiling. He was able to bypass and rewire the wire leading to bathroom. This corrected the issue.
The customer care folks were friendly, and thorough, walking through the process and potential costs. Highly recommend!
Its nice to be treated as a customer with individual needs and circumstances, not as just a number in line. Pleasent conversations and top notch service technicians make me a loyal customer.
We had a “Lippert “ leveling issue just before our next RV trip ! Alpin Haus was able to get us in and diagnosing and correcting the issue in record time ! Reliving the stress , Saving our Family camping trip !
Our deepest gratitude to Dave Behuniak and the fantastic Technical Staff !
Your professional dedication was exceptional.
All of the staff at Alpin Haus responds to our service issues with competency and courtesy… It is clear that this is a family business that values its’ customers! Thank you!
Love how everyone rolled out the red carpet for our buying experience. From the moment we arrived everyone was helpful. Don our Salesman went above and beyond. Will come back when we are ready for our next camper.
Purchased a 2025 Grand Design travel trailer. I couldn't tow it as it was too heavy for my truck. We needed on-site service for a leak from rainwater. Kris L. was the service tech that was sent out. He was very professional and took his time to triage where the water was getting in from. He took his time and discovered the cause of the leak. Without any manual to go by, he knew exactly how to fix the problem.
That was two weeks ago and despite having many heavy rainstorms since, no more leak.
Thank you Kris and Team Alpin Haus.