Purchased our 2017 Surveyor new from Alpen Haus. We have had great service every year since. We camp in a NY State camp ground.. There are no services such as electric or sewer hook up. New trailers do not have gas refrigerators or water heaters. This keeps us from purchasing a new camper. Not everyone camps at an RV park or resort. No I don't want to run a generator to recharge my batteries. RV dealers are loosing money because of this.
The service person sent to take care of my problems was a very competent & friendly worker. He was very knowledgeable & a hard worker. Very thorough , very organized , very service oriented. When he was done he cleaned up the work area & left everything in good order. It was a pleasure having him taking care of all the work. Thank you to him & Alpin Haus.
The salesman Chris Park polite no pressure any questions got answered for us quickly and any
Problems ironed out and quickly solved.
Steven David did the walk through. Took his time no rushing around showed us everything and
answered any and all questions.
Clayton Valkenburgh got all our options in A timely fashion and got them installed.
This is the 3rd trailer we have purchased from there. Very satisfied.
Alpin Haus has met all our needs in offering superior service and workmanship in repairing our RV. Rusty, our service representative, has been very helpful, keeping us informed and updated on the maintenance and storage of our RV. We recommend this establishment!
Friendly staff that always responds in a professional manner. Phone calls are answered and returned in a timely manner. Help is given when asked for and every effort is made to help the customer. I can’t say enough about the staff of the service department at Alpin Haus.
Thank you all!
We are currently having our Tiffin Allegro Bus 45 OPP serviced at Alpin Haus in Amsterdam. Fairly large amount of service work, upgrades and preventative maintenance. Dave H has been our service advisor since the first phone call. He has been AWESOME from that initial call right up until this very second. Everything is explained in detail. Never does a phone call not get returned by the end of the business day. I can't say enough about the quality of the work at Alpin Haus Amsterdam.
Organized, efficient, communicative.
Thank you for managing my expectations.
I appreciate the professional attitude.
My service manager runs our relationship like he is an owner of the company. That is always a GREAT sign of an employee.
ALL the people in service are terrific. We got appointments that were timely and work was done quickly while we waited as we live more than an hour away.
Great selection of RV’s to meet every shopper’s needs, from novice to expert camper, in any budget. Friendly people at every stage of the process! Mike Pritchard is a super helpful sales rep.