The Service Department is very committed to listening to customers and understanding their concerns. They record every issue and they make sure they have a technician look into these issues. Although we did not purchase our RV from them. They did not disappoint and took the issues with our camper on and completed everything. They worked with the manufacturer to get the warranty to cover everything. Very amazing service department. Moving forward not only will we be returning to Alpin Haus for any future service needs we will Definitely be returning to purchase our next RV.
The Service department is top-notch and customer-caring. The Thor products do not equal the service Alpin provides. I would recommend Alpin for their service to everyone!!!
Jake our salesman was very responsive and helpful. Our walk through technician Jeff was extremely helpful, patient, and thorough. Appreciated all he did getting us acquainted with our new travel trailer.
We had a wonderful experience purchasing our new RV. Steve our salesman was great, listened to what we were looking for and found us our perfect camper. The finance was process was easy and they worked very hard to get us to our price point. The parts department was fantastic getting our add ons installed . They were great when we picked up..great demo and they transferred our hitch. We would recommend them to anyone and will definitely buy from them again .
Staff are very accommodating and do their best to get your camper repaired in a timely manner.
Theresa kept us updated on the progress of the repair. We have had our camper repaired several times at AlpinHause and are very pleased with the quality of the work.
I had some work done on my motorhome. The people that were all the people that are involved all the equipment and all the different units that we had put into the motor home makes it more comfortable and more usable for me. And my wife. Little bit more to do, but if you need anything done I would go to open house RV. En route 5 in Amsterdam, that's route 5S in Amsterdam.\n If it was up to me, I would give them 75 stars.
They also have a very good store for all your stuff that you may need. They have sales on different things.\n And if you like those Getty glasses that's good for hot and cold drinks, they have them there. The end.