If it was up to me, I would let people know that the products and services are top line for alpenhouse.\n If it was up to me, I would make sure that everyone that has campers would go to alpenhouse and get the products they need, there Little store has many things that other places. Don't they have kind people? They have people that will help you with anything that you need. Other places just want the money and not
Alpn house are your friends, your colleagues?\n There are people to be there to take care of things even though you're not there if you need help with. Fixing your RV if you're at a campground. They're, therefore you, they help you out. They give you the kindness that you deserve. Other places aren't as lucky. You know where to go. I find it a home away from home. You can too the end.
Russ, my advisor, was very helpful. He took an interest in my camping history, and suggested season ending services that Alpin Haus offers.
I always enjoy my time at Alpin Haus!
We were very thankful for the call and apology from Rich Hatala after we were extremely disappointed about some of warranty work and the length of time it took to get results. We have delt with Alpin Haus for over 50 years and this was the first time we felt no one was listening to us. Because of his call we will continue to work with them when we need a new RV (not right away- this one isnt broke in yet!). We are still disappointed the manufactures no longer provide a owners manual for new motor homes- and realize that puts a lot of questions and problem solving back to the dealership.
Richard and Betty Filkins
Westerlo NY 12193
We are very happy with your service. All your sales people and technicians are friendly and helpful. They go well out of their way to explain and answer your questions. They have an enormous amount of inventory and can match you up with the best available RV’s.