This was my first time at this store I was happy with the service department! Steve Pack was very helpful in getting us in for some issues with our class c Tiburon Motorhome as we are in route from Fla.to Maine. Steve made this as convenient as possible! The staff was very helpful and were making sure we had what we needed! Thank you all!! Wayne and Joyce Flagg.
Loved that your team there is not pushy and they listen to you when you speak to them. I was able to tell my salesman Nick my budget and where I wanted to be he showed me what was in my budget and I was able to pick the one we liked and was a smooth process all the way through right to me pulling out with my camper behind my truck!!
Our sales representative, Ryan Williams, was incredibly helpful with our out of state purchase of a Grand Design travel trailer and helping us navigate the trade process. The quick turn around time for pick up was important to us and they made it happen. The Alpin Haus team made us feel welcome the moment we walked in the door to pick up the camper. Demo Dan was super knowledgeable so we picked up a lot of great tips, and Keith Todd felt like an old friend while we signed our paperwork. Overall we really enjoyed the experience of buying our travel trailer with you guys and happy to have a dealer we can rely on.
Ryan, Keith and Dan were very helpful and answered all our questions. We love our new trailer! We would highly recommend them to anyone looking to purchase a new Travel Trailer.
Natasha is a consummate professional. Natasha has all the answers to all your questions and if no, she gets them. Natasha is also very personable and friendly. I enjoy dealing with her for all my RV problems.
We had a great experience at Alpin Haus in Orange County, NY.
From our salesman Josh who spent a great deal of time showing us lots of options to consider to Dan who explained every aspect of how our camper works and then scheduled an upgrade that would make using our camper even better. Finally, Keith in financing who explained all the paperwork and couldn’t have been more pleasant. I wouldn’t hesitate to recommend this team to anyone in the market for a camper or RV.
Easy going staff that shared a lot of good information and never felt like they were trying to sell me something as opposed to helping me understand more fully what I was interested in. Josh as a salesman was great, Dan for the product demonstration was thorough and knowledgeable, and Keith with the paperwork was pleasant to work with.