Alpin Haus RV of Port Jervis Facebook Twitter Googlemaps

   1797 Reviews
36 US Route 6
Port Jervis, NY 12771
845-672-0255
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Recent Reviews:


N BELLMORE, NY
I needed to have some warranty work and a winterization on my RV and couldn’t possibly be happier with the service. Steve was a gentleman and he put me in touch with Natasha who was amazing to deal with. She contacted me every couple of days to let me know where we were at with the warranty claim and the parts delivery. That level of communication is priceless. You have a very happy and permanent customer here. If I had to pick on something the rates are a little on the high side, but I guess that’s how our economy is nowadays.

BOKEELIA, FL
Our salesman George was extremely friendly and engaged with our daughter while shopping which you don't really see anymore. Everyone was very accommodating to our busy schedule and allowed us to take our time making a decision. We even received a special teddy bear which was a really cute touch. I would certainly recommend buying from this team.

GOSHEN, NY
I like that I can Call Steve Pack with questions and appointment scheduling

GRAHAMSVILLE, NY
Service was very good. The staff was very helpful.

MONTGOMERY, NY
The Salesman Ryan was very professional and very helpful. Overall the process was fairly seamless.

MIDDLETOWN, NY
Quality services

SCHENECTADY, NY
Great service. Staff was very attentive to my needs and responded to my outreach immediately.

MONTGOMERY, NY
The service and parts sept personnel are extremely helpful and professional. Especially Natasha at the service desk and Zach the technician

WHITE LAKE, NY
Really great service!!

GARDEN CITY, NY
My insurance deemed my RV a total loss but during the extremely long wait for them to reach that decision, Alpin Haus was absolutely amazing! The estimate was given timely and they understood what needed to be repaired professionally. Natasha was very helpful and a pleasure to speak with. She even got my license plates off and my EZ pass out when I had forgot to retrieve them before the salvage yard towed my RV. She arranged to have Gus escort me to my RV even after the service center was closed so I could clean out the RV before pick up. And Gus even shoved the way for me to get in the RV. I could not have been more pleased with Alpin Haus and their staff and would go there to purchase another RV when ready and also get service there. 5 stars! - Dave Seubert

HOPEWELL JUNCTION, NY
Natasha provided the best customer service I have experienced for a long time , she kept me fully informed through the complete repair of my Winnebago and explained in detail every step . Her colleague Zach who worked out what the issue was with my van gave a clear explanation of what the faults were and how he fixed them . I have experience of other RV dealers and Alpin Haus stand head and shoulders above all of them and I have only positive things to say about them .

DANBURY, CT
Wonderful staff- friendly, no-pressure salespeople. Great inventory. Excellent prices!

SHOHOLA, PA
Steve in the Service Department was totally great, Friendly and informative.... The installer was perfect in his work. Super clean and friendly. Great work all! My only note is the ability to reach the service dept. on the phone but they did call me back promptly. otherwise 5 star. Thanks

PORT JERVIS, NY
They have been on top of all the issues related to repair of our RV and supportive. of both repairs and pricing.

OSSINING, NY
Friendly service Nice Staff Followed up Nice new building

SEBASTIAN, FL
My experience was good from the first phone call with George. Upon arriving at the facility I was met by Dave who really made me feel welcome. He answered all my questions on a level I could understand. When touring the facility and the RV I was interested in, impressed doesn’t scratch the surface. I was made to feel at ease right from the start. I told Dave I was brand new at this and had to rely on his guidance. I had a lot of question for him and George. They were all answered. My plan was to shop around, after visiting Alpin Haus RV, there was no need to further shop. I believe this positive experience will continue thus the reason for me purchasing my RV there. . PS, thanks for the donuts

TILLSON, NY
Got exactly what I wanted. Natasha was very helpful, when I can get a hold of her. Phone system needs work.

HIGHLAND MILLS, NY
Consistent good service. Good appointment follow-up.

HOPEWELL JUNCTION, NY
The friendliness and knowledge of the people

HONESDALE, PA
Friendly , competent staff