Steve in the Service Department was totally great, Friendly and informative.... The installer was perfect in his work. Super clean and friendly. Great work all! My only note is the ability to reach the service dept. on the phone but they did call me back promptly. otherwise 5 star. Thanks
My experience was good from the first phone call with George. Upon arriving at the facility I was met by Dave who really made me feel welcome. He answered all my questions on a level I could understand. When touring the facility and the RV I was interested in, impressed doesn’t scratch the surface. I was made to feel at ease right from the start. I told Dave I was brand new at this and had to rely on his guidance. I had a lot of question for him and George. They were all answered. My plan was to shop around, after visiting Alpin Haus RV, there was no need to further shop. I believe this positive experience will continue thus the reason for me purchasing my RV there. .
PS, thanks for the donuts
Despite have the wrong appointment time and showing up 2 hrs late, my husband was taken right in and the camper was inspected fully. We only wish the tech had perfor.ed the NYS inspection that is normally done because getting the camper somewhere else to have a NYS inspection can get complicated
We like the Grand Design campers from Alpin Haus. We had purchased our first camper from them and when ready to change to a newer one we went directly to them. It was nice to see their new dealership very large and plenty of service space to take care of any upgrades wanted for our new purchase. Everyone there was all very friendly and remembered us from previous Grand Design Imagine trailer we bought. The salesman George was a pleasure to have showing us around, knowing the rv units we saw and easily discussing the details of purchase. We were pleased with the trade in value of our original rv also.
The sales and finance department is very knowledgeable, great environment to come in with questions and go out with the RV that is specific to your needs.
Great customer service! The team is very knowledgeable and does everything they can to help a customer. I highly recommend Alpin Haus for your next RV.
SO FAR ALL IS GOING WELL, I HAVE HAD WORK DONE BEFORE AT PORT JERVIS AND THEY WERE FANTASTIC AND WHEN WE WERE AWAY THIS SUMMER UP TO LAKE GEORGE AND I NEEDED SOMETHING ON A SATURDAY THEY WERE VERY HELPFUL UP AT THAT SITE ALSO.
We liked the price of the RV we purchased and the employees that we dealt with. Jason our sales person was very helpful and knowledgeable. It was a pleasure doing business with Keith.