Very professional, the service department was giving timely update's, when parts for my 2013 5th wheel where out of production they offered different solutions to fix the problem at a reasonable cost.
Everyone has been super-helpful and friendly, the salespeople, the finance guy, the service department. The only glitches we've hit have to do with the quality of the product/camper and the supply chain. We've been waiting too long to have our warrantee repairs done due to the lengthy process.
Even though being a used Trailer. It was in New condition. We are very pleased how everyone took their time to go over all we needed to know. Thank you Josh and Keith Liz ,Mark and Bob. We appreciate all the staff there. Looking forward to wonderful camping trips with our family.
Did not receive our service on day of appointment, but it was due to someone's emergency. Became first on list next day, and received a call as soon as completed. Beautiful new gated facility with acres of campers to choose from. Have had nothing to complain about, the two years wife and I have been doing business there.
Had a very good experience with all the people involved from the salesman Ryan , the shop parts excellent demonstration and great financial support. Will highly recommend them all!!!
Grace is fantastic; she is a plus to your business! Gran Design needs to go back to the drawing board when it comes to build quality. If I knew how poorly this unit was built, I would have steered far away from their product.
Everyone we've worked with at Alpin Haus has been absolutely great and followed up every step of the way. From the initial inquiry to the final delivery, their team was responsive, knowledgeable, and genuinely cared about making sure we were happy with our purchase. The trailer itself exceeded our expectations in quality and craftsmanship. We highly recommend Alpin Haus to anyone in the market for a reliable trailer and exceptional customer service.