We went in as strangers, and came out like family. An absolute pleasure to do business with Alpin Haus and staff , with big thank you’s to Geoff , Kathy, Mike, Kayleigh, Jeff and all the other friendly faces. My wife and I consider this business and staff a blessing to have dealt with
Steve was amazing. Extremely knowledgeable about all the campers we wanted to consider. He was not pushy and helped us make the best decision for us. There was plenty of inventory for us to look at and consider
From the moment we walked through the door, the service was truly exceptional. Kathy greeted us right away and was an absolute pleasure—warm, welcoming, and genuinely kind. Although the sales team was busy when we arrived, she happily spent time with us, made us feel completely at home, and even offered beverages from the coffee station while we waited.
While we were waiting, Matt, the business manager, unexpectedly stepped in to assist us, which was incredibly thoughtful and greatly appreciated. He took the time to listen to what we were looking for and went above and beyond by grabbing the keys so we could view the camper we had driven nearly two hours to see. He also showed us another option that perfectly fit our needs and gave us the space and time to explore and discuss without any pressure.
When we returned inside, Steve was ready to work with us and was an absolute pleasure from start to finish. The entire process was stress-free, smooth, and genuinely enjoyable. It was refreshing to work with such a caring, considerate, and professional team.
We ended up purchasing our camper that same day and couldn’t be happier—not just with our purchase, but with the entire experience. We would highly recommend Alpin Haus to anyone looking for a family-friendly, calm, and welcoming environment. We truly look forward to working with them again in the future!
So the service dept. is amazing. Rob the manager out in the shop is extremely helpful and he answers questions & concerns honestly. He goes to bat for you & goes the extra mile. Jim the service manager wants to keep his customers happy and will also go the extra mile for warranty work & try’s to work with the customer .
Our experience with Alpin Haus, especially Geoff Smith and Matt Mincher, was outstanding. Geoff is very knowledgeable and patient. Same goes for Matt who was very helpful processing our travel trailer purchase. Visited three other RV dealerships.....Alpin Haus is head and shoulders above the others.
We purchased our RV late fall and had a very positve experience. Adam was great, he listened to us about our needs and there was no pressure. We had a slightly negative experience in the service department but think it was an "off day" for the man working there.
Already we refered friends and they purchased as well. Thank you!