Alter Ego's staff are always welcoming and respectful. They treat every person walking in their door - regardless of whether they're learning about bikes for the first time or are a seasoned rider - the same way. They've been helping me figure stuff out for years and I've come to know and trust their staff implicitly.
One of the services that Alter Ego provides is a free annual tune up, where they inspect your
bicycle with a "fine-toothed comb" and your ride comes out looking like new. This is something
that I really appreciate, since my skill in doing repairs maxes out when I change the tube to fix a
flat tire. The staff sets a friendly attitude in the store and they also remember the names of their
regular customers! I'll be back.
Henry James Fast
Danny’s service was outstanding. He always does great work on our bikes. When I was in picking up my bike I inquired about a new bike. Instead of just passing me off (all Sales Staff busy) he helped me out. I ended up buying the bike! I like his causal but professional approach. Honestly, over my visits I have found all the staff approachable. I also like your online presence and being able to search inventory.
This was our first visit to your store and we ere only there for about 15 minutes to make a quick purchase for a Christmas gift, but we were impressed with your spacious digs and the young lady who served us was very helpful and friendly and efficient.