Great service, great advice and great bikes.
I came in for a spring tune up and a tire issue. Daniel was extremely helpful and insightful and had my bike up and running in minutes! Always a very positive experience.
I had an outstanding experience at Alter Ego, store manager went above and beyond to help me find the perfect bike and ensure it was properly fitted.
Their knowledge, patience, and friendly attitude made the whole process smooth and enjoyable.
They also took the time to explain maintenance tips, which I really appreciated. If you’re looking for great service and expert advice, I highly recommend this shop.
I’ll definitely be coming back for all my biking needs!
Very good communication about service being done on my bicycle. I have always been impressed with the service people working at Alter ego. Dan has been there forever and is extremely knowledgeable and helpful!!
My wheels needed new bearings and I was considering ordering the tools on Amazon to do it myself. I decided instead to support my local bike shop and I was glad I did. Received the wheels back in a timely fashion and at a great price!
Had some updates done to my road bike. The Tech (Josh) recommended a better approach to meet my needs and completed the work perfectly. The service was in the 'above expectations' category = Thanks.
The staff are always great. Upfront. Honest. Never feel like they’re trying to upsell me. They just want me to enjoy my ride, whether it’s my old mountain bike, or my race day Cervelo.