Honest and reliable, rare to find but what I come to expect with Alter Ego. They don’t over sell you, talk in language you understand. My bike may be entry level, compared to some of the bikes here, but they always make me feel like an important customer.
I rave about this company to my peers!
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I appreciated the way your service people took care of my bike when the brakes weren’t working properly. You contacted the company that manufactured the bike and put in a claim for me, as it was still under warrantee. Then when the new parts came in you replaced the brakes in a prompt and professional manner! Excellent service. Thank you!
The kindness of the staff is unmatched. Everyone is extremely knowledgeable and helpful. The store itself is incredibly clean and organized. There are plenty of options for bikes and equipment. Alter Ego is the best bike and snow store!!