American Cycle & Fitness - Lakeside Googlemaps

   1984 Reviews
18517 Hall road
Macomb Township, MI 48044
5864161000
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Recent Reviews:


Love the education and enthusiasm each time we come in! Employees are excited about cycling and so are we!

Team is very knowledgeable. Took the time to listen me so that I got the service I needed.

You usually have what I need or can get it from your network quickly.

The staff was attentive and listened to our interests and steered us through the variety of options in bikes.

friendly staff...

Friendly staff that knows bikes. I wish that I didn't have to wait (7) months for the bike. That is on Trek.

always very good service

Great service and quality bikes!

The whole crew at ACF we’re most helpful thru the purchase process. Judy worked her magic and Jack and Joe got the bike built and dressed right away. Everyone was super friendly and a joy to interact with. Best bike shop in town!

The staff were all super friendly and answered all my questions and then some. It's a very large store with great floor space to bring my bike in easily. My bike was in for a tune up and the mechanic explained everything that was done. A super staff! I will always come here for service.

Honestly, I’m not really a Trek guy, so the draw to your store is not the products. Instead, it is the service. As someone who has worked in sales, for a long time, I really appreciate customer service experiences that far exceed expectations. That is what you have in your store. Every employee I have interacted with has been very talkative, helpful, polite, and accommodating. I would say I’ve talked to Brad and Chris (bike fitting) the most. Brad was very informative and helped me fix a strange problem I had with one of my bikes (caused by another local bike shop). Chris is the most knowledgeable and best bike fitter I’ve ever worked with—on two of my three bikes now. Having had bike fits at two other shops, I was shocked at what a difference the fit with Chris made. I have never felt that comfortable on a road bike prior to this fit. Also, I’m getting much more power to the pedals and my avg. speed increased as a result as well. I have recommended Chris (and ACF) to two of my friends now.

Many nice people in this company. They like biking.

The most friendly, knowledgeable, an patient people work there,,,always willing to help you immediately. i highly recommend!!!!

Chris and Judy were very helpful in making my purchase from selecting the bike to accessories.

Good people, ready to help.

excellent quality

They always go above and beyond in regards to customer services. Best shop in Michigan

I had great customer service from the ACF team and after a warranty issue with the bike they resolved the situation smoothly

Excellent customer service from [FIRST NAME REMOVED] and the entire staff at this ACF location, I hope to do more business in the near future!

Very helpful and pleasant. They don’t rush you. They instal everything for you so you don’t have to worry about it. They even put my bell on that day when I picked it out. And they also let you test out the bike in the back area of the store so you can make sure it’s the right fit for you.