The two techs sent to my home on 11/21 were professional, helpful and friendly. The previous tech, delante, was not. I would only like to work with people with positive attitudes and who don't act like they don't want to do their job.
The technician you sent, Randall, was simply terrific. He was very knowledgeable and detail oriented. He was also, very polite and mannerly.
Randall even looked beyond your previous technicians work to discover that we have termites. We will hire you again, if you send a like minded Technician, if not Randall. Mrs Handy
The service team is friendly and reliable, and customizes treatments to my particular needs. They don't just spray everywhere if there are possible non-chemical alternatives, especially indoors, but they have custom treatments depending on the specific bug problem at the time.
The exterminator that came out to our home has excellent customer service. He explained everything and not only went into details, but also explained the big picture of the whole plan. He is also bilingual which helped a lot.
The products accomplish the intended purpose to resolve the homeowners problems.
The services are prompt and reliable, the communication is good, the staff is courteous and the Technicians are very experienced and professional.