When our local person realized there had been a breakdown in communication with main office and we still didn't have gas she came out at the end of her day to fill our main reservoir.
I can say however that she also discovered that the gas people had try to check our tank for a reading but the gate was locked. I wasn't called or Texted about that and our gate hadn't been functional to close itself in over a year (we kept it open) so it had been a year since they tried. That seemed a bit of a long time and short on effort.
Geneva is great and so very helpful and to figure out what happened made my day.
The driver responsible for my area is always courteous and efficient when he delivers, although my propane tank is not in a really convenient location. The Ashdown office personnel are also very courteous and responsible. They go the extra mile for me as a customer.