Their customer service is exceptional from the woman in the office who takes our order to the drivers who are courteous and professional and go out of their way to make sure we get propane as soon as possible.
We really appreciated being contacted when there was a price drop. When we returned the call to the office, they were very efficient and our propane was delivered promptly. The entire experience from ordering the delivery to paying the bill online couldn't have been easier or more convenient.
THANK YOU / WE RAN OUT OF GAS AGAIN WE WHERE USING WESTERN PROPANE AND AFTER THE THIRD TIME THAT WE RAN OUT AND TOLD ME THAT THEY COULDN'T FILL US , WE HAD ENOUGHT OF THIS NONSENSE !!! SO WE CALL NANCY WITH AMERIGAS AND THEY CAME THE NEXT DAY TO SEVICE US ... WE NEVER SHOULD HAVE CHANGE PROPANE CO.., IF IT WASN"TFOR NANCY THAT SERVICE OUR HOME
WELL GOD BLESS NANCY AND YOUR GUYS THAT CAME UP THANK YOU
[NAME REMOVED] AND [NAME REMOVED] JUNE 17 2017
It is the pricing. It the pricing is half of what the other competitors are quoting. They are local. We are in mountain community. They are closer to the mountain community and us than other competitors are.
The only time I had a problem was in the beginning with them letting our tanks run low. But since we have gotten a mutual understanding we havent had that problem they have been on top of making sure we are topped off before our tank runs low. Because we have had to replace our heaters from our tanks running low in the past I know it wasnt particularly them it was the company who owned them.